SurfCom Operator
SurfCom Operators
Auckland Marine Rescue Centre
Since 1910, right across Aotearoa, our lifeguards have saved thousands of lives and ensured millions have returned home safely after a day at the beach.
Surf Life Saving NZ (SLSNZ) is truly unique, delivering proactive surf lifeguarding and essential emergency rescue services, a range of public education and beach safety programmes, member education, training and development, as well as being a highly respected sport. We have a vision that no one drowns at the beach in Aotearoa New Zealand.
SurfCom is a communications and dispatch service which provides support for all surf lifesaving operations around Aotearoa New Zealand. National Duty Officers work alongside SurfCom Operators to provide this service.
We are looking for enthusiastic people who are excellent communicators and enjoy working as part of a team. SLSNZ operates SurfCom alongside Coastguard New Zealand in a joint Operations Centre based at the Auckland Marine Rescue Centre.
SurfCom Operators:
- Provide communication support for surf lifeguards
- Support services through major incidents
- Keep accurate records of communications
- Monitor incoming patrol information as well as weather and water quality updates
- Manage initial media enquiries and package patrol information for press releases at the end of each day
SurfCom is the first point of contact for our partner agencies such as Police, Ambulance and Coastguard for incidents occurring in and around our beaches. SurfCom is a motivated, proactive and enjoyable environment which delivers an efficient and professional service to our Lifeguards and partner agencies nationally. SurfCom is operational 24/7, 365 days a year. The service increases in capacity as demand increases over the peak summer period. A range of employment opportunities are available from casual to fulltime fixed-term seasonal roles. Operators work on a shift-based roster meaning some weekend/evening/on call work may be required.
PERSONAL ATTRIBUTES:
We are seeking the following personal attributes for our SurfCom Operators:
- Organised and high attention to detail
- Strong Customer focus ethic
- Strives for operational experience
- Ability to work under pressure
- Can work in a team or alone
- Initiative and reliability
- Enthusiasm and Energy
- Honesty and Integrity
The following experience is desirable but can be taught:
- Experience in communications / dispatch services
- CIMS 3
- Marine VHF Radio Award
Download the full position description at the bottom of this advert.
Applications close 5pm 30th June, 2025.
For more information contact SurfCom Manager, Laura Beanland Stephens – laura.beanland-stephens@surflifesaving.org.nz