National Duty Officer - SurfCom
National Duty Officers
Auckland Marine Rescue Centre
Since 1910, right across Aotearoa, our lifeguards have saved thousands of lives and ensured millions have returned home safely after a day at the beach.
Surf Life Saving NZ (SLSNZ) is truly unique, delivering proactive surf lifeguarding and essential emergency rescue services, a range of public education and beach safety programmes, member education, training and development, as well as being a highly respected sport. We have a vision that no one drowns at the beach in Aotearoa New Zealand.
SurfCom is a communications and dispatch service which provides support for all surf lifesaving operations around Aotearoa New Zealand. National Duty Officers work alongside SurfCom Operators to provide this service.
We are looking for enthusiastic people who are excellent communicators and enjoy working as part of a team. SLSNZ operates SurfCom alongside Coastguard New Zealand in a joint Operations Centre based at the Auckland Marine Rescue Centre, this is also the home of the National Duty Officer during the operational surf lifesaving (SLS) season.
National Duty Officers:
- Maintain situational awareness of all SLS Operations
- Assist in the management of SurfCom Operations
- Provide guidance in SLS policy and procedure to lifeguards
- Act as intra/interagency liaison
SurfCom is the first point of contact for our partner agencies such as Police, Ambulance and Coastguard for incidents occurring in and around our beaches. SurfCom is a motivated, proactive and enjoyable environment which delivers an efficient and professional service to our Lifeguards and partner agencies nationally. SurfCom is operational 24/7, 365 days a year. The service increases in capacity as demand increases over the peak summer period. A range of employment opportunities are available. National Duty Officers work on a shift-based roster meaning some weekend/evening/on call work is required.
PERSONAL ATTRIBUTES:
We are seeking the following personal attributes for our National Duty Officers:
- Organised and high attention to detail
- Strong Customer focus ethic
- Strives for operational experience
- Ability to work under pressure
- Can work in a team or alone
- Initiative and reliability
- Enthusiasm and Energy
- Honesty and Integrity
Prerequisites:
- Experience in SurfCom or as a Duty Officer
- Successful Police Vetting
- SLS Member
- SLS Award (Refreshed)
Download the full position description at the bottom of this advert.
Applications close 5pm 15th June, 2025.
For more information contact SurfCom Manager, Laura Beanland Stephens – laura.beanland-stephens@surflifesaving.org.nz